Fluence expands digital services center for its global fleet of battery storage assets

Fluence Energy, Inc., a global provider of energy storage products, services, and optimization software for renewables and storage, announced Thursday that its Digital Services Center (DSC) has expanded with a new Remote Monitoring and Diagnostics Center (RMDC) in India.

The RMDC is co-located with Fluence’s Global Innovation Center in Bengaluru and will bring together experts from across the business to drive innovative customer solutions. Fluence’s DSC will serve as a central hub for applying operational data intelligence to the global fleet of energy storage assets managed by Fluence’s team across 47 markets and provide insights for the company’s research and development, and services functions. These efforts ultimately are anticipated to help provide more value to customers by optimizing their assets’ performance.

As the scale and complexity of utility-scale storage systems continues to grow, asset owners are facing new and multi-faceted challenges and opportunities in maximizing the lifetime value of their storage assets, including ensuring optimal asset performance and reducing the risk of system downtime while also upholding thorough health and safety standards.

Fluence partners with customers globally to provide comprehensive storage system services – currently utilized on some of the world’s largest storage systems – to help asset operational success.

Fluence stated that its DSC experts will provide both preventative and reactive storage asset maintenance, aiming to resolve up to 90% of issues remotely and providing valuable insights to field engineers when on-site intervention is necessary.

Additionally, Fluence’s services are intended to enable real-time customer decision making through secure remote access to data and analysis across entire customer fleets and Fluence’s global installed base, helping to optimize asset performance and operational productivity.

From pv magazine India